Q: I would like to wipe this XP machine clean of all remnants of your software.......Including the registry....In hopes that I can do a fresh Clean install. Do you have any advice on completely purging my XP machine of your software ?
A: To manually delete the software, follow these steps:
| 1) | Delete the database folder as before (C:\ezHW_Data or whatever drive you placed it on). |
| 2) | Delete the program files: delete C:\Program Files\ezHealthWare folder entirely |
| 4) | Now go to the ezHealthWare\ezUtilities folder and open the ezPathUtil.exe file. You will see two lines (path to database and to the tool database). Click clear for each and hit okay, then confirm if asked. |
| 5) | Start the software now. It should run as if a fresh install. Use the default settings for install location of database (e.g. C:\ezHW_Data). |
